Laundry Line Back-up in Stockton, CA
The Customer called because her drain line backed up into the house when she did laundry. Her property had a septic tank that had recently been emptied and she was told at the time that she would be needing a repair to the line as well.
Our technician went about and was able to clear the line and perform a video inspection. The video inspection did reveal a section of the main sewer line to the septic tank that was damaged and in need of repair. The customer was given prices and options in writing along with our 100% satisfaction guarantee and authorized our technician to proceed with the repair. Our technician coordinated with the customer and repaired approximately 6 feet of the main sewer line.