Faulty Water Heater Replaced in Mountain House, CA

Knights Plumbing and Drain responded to a service request regarding a faulty Water heater in Mountain House, CA.

Upon arrival, the Plumber met with the customer and advised that there was no hot water in the home. The customer had been without hot water for two days, and our Technician was ready to fix this problem! After diagnosing the unit, the technician found that the issue was internal and needed to be resolved.

Knights always wants to provide the customer with every option available; he provided the customer with options for us to replace the unit and for the customer to purchase a unit and have us install it. The technician helped the customer with ordering the correct unit, and once they completed the delivery, the tech met them on-site. He disconnected, removed, and hauled the old unit before installing the new 50-gallon, ensuring it was working correctly and there were no leaks. This customer appreciated that the technician provided all the options available to them and that he was so informative!

Are you having Water Heater issues? Call Knights Plumbing and Drain today to schedule an appointment! From repairs to replacements, our technicians are the best in the area when it comes to water heater installation services.

Location: Mountain House, CA